KY • OH • IN

MENUS

MENUS UPDATED 5.22.24

DOUGLASS HILLS DINNER

SNACKS & SHAREABLES

CHARCUTERIE BOARD trio of meats, cheeses, pickled veggies, local jams, fruit, nuts, crostini 28

FRITES WITH TRUFFLE AIOLI choose truffle parmesan v or duck fat frites 10

CARAMELIZED ONION & GOAT CHEESE DIP v balsamic reduction, crostini 15

LOADED BAKED POTATO TOTS bacon, cheddar, scallions, house ranch 9

BACON WRAPPED DATES Point Reyes blue cheese filling, port drizzle 10

FRIED CHICKEN TACOS two flour tortillas, garlic mashed potatoes, crispy chicken, cheddar, chicken gravy 12

BEEF SLIDERS port cheese, pepper and onion mix, smoked bacon, pickles 15

FRIED GREEN TOMATOES v maple mustard, parmesan 8

SALADS
WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette 11

CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp 11

ANCIENT GRAIN CAPRESE v  roasted sweet potato, ancient grains, sage pesto, brie, apple cider reduction, crispy sage 14

LOUVINO HOUSE v 
mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*enhance any dish with protein grilled or crispy chicken, seared shrimp*, salmon*, two U-10 scallops*, 4oz filet*

SANDWICHES SERVED WITH PLAIN FRITES
ROASTED VEGGIE SANDWICH v roasted mushrooms and peppers, broccolini, provolone, umami aioli, toasted sourdough 15

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, tomato, pickles, poblano tomato aioli, brioche bun 21

UMAMI DOUBLE SMASH BURGER* two smash patties, romaine, smoked bacon, pepper jack, shallots, tomato pickles, umami aioli, brioche bun 19

DINNER ENTRÉES
STEAK & FRITES* 29
 filet tournedos, truffle parmesan frites, dijon demi-glace

PORTERHOUSE PORK CHOP* Weisenberger cheese grits, bacon braised kale, sorghum glaze 32

SHRIMP & GRITS* crispy shrimp, Weisenberger cheese grits, country ham, spicy maple syrup, sunny side egg 22

SHRIMP & SCALLOP RISOTTO* parmesan risotto, U-10 scallops, seared shrimp, seasonal vegetables 43

VEGETARIAN RISOTTO parmesan risotto, seasonal vegetables 25

FAROE ISLAND SALMON* parmesan potato gratin, broccolini, grilled lemon, beurre blanc, crispy capers 32

RIBEYE FILET 
parmesan potato gratin, roasted radish and mushrooms, broccolini, Point Reyes Blue Cheese butter, dijon semi-glace 52

CHICKEN & WAFFLE malted cheddar and chive waffle, crispy cornflake buttermilk chicken, maple syrup, honey butter, smoked paprika 23

AIRLINE CHICKEN crispy chicken, garlic whipped mashed potatoes, bacon braised kale, peppered chicken gravy 26

CACIO E PEPE BACI PASTA v 
three cheese stuffed baci pasta, fresh parmesan, Italian olive oil, cracked black pepper, chive 19

LOUVINO SWEETS
CHOCOLATE CHIP COOKIE DOUGH BEIGNETS v vanilla anglaise, bourbon chocolate ganache 10

NY CHEESECAKE 9 | SORBET & BERRIES 8

DINNER KIDS $10

chicken tenders or cheese quesadilla with fries, fruit or mashed potatoes

DOUGLASS HILLS TUES-FRI LUNCH

LUNCH STARTERS
LOADED BAKED POTATO TOTS Yukon Gold potatoes, bacon, cheddar, scallion, house ranch 9

FRIED GREEN TOMATOES V maple mustard, parmesan 8

BACON WRAPPED DATES Point Reyes blue cheese filling, port drizzle 10

PARMESAN FRITES with truffle aioli 10 

LUNCH SALADS
WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette 11

SEASONAL CAPRESE v  14

CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp 11

LOUVINO HOUSE v mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*add grilled or crispy chicken, or grilled salmon

LUNCH MAINS, ALL MAINS ARE SERVED WITH ONE SIDE 

SIDES: FRESH FRUIT, PLAIN FRITES, LOADED TOTS, GARLIC MASHED POTATOES,  SOUP OR BRUSSELS +1  HOUSE SALAD +2 

FRIED CHICKEN TACOS crispy chicken, garlic mashed potatoes, white cheddar, peppered chicken gravy on flour tortilla 16

CHICKEN SALAD CROISSANT chicken salad, lettuce, tomato, red onion, pickles 16

CROISSANT BLT fried green tomato, bacon, cheddar, over easy egg*, maple mustard 16

BLACKENED MAHI TACOS blackened mahi, napa cabbage slaw, poblano tomato aioli, pickled shallots on flour tortilla 15

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, heirloom tomato, pickles, poblano tomato aioli on brioche bun 21

UMAMI DOUBLE SMASH BURGER two smash patties, romaine, smoked bacon, pepper jack, shallots, pickles, umami aioli on brioche bun 19

ROASTED VEGGIE SANDWICH v roasted mushrooms and peppers, broccolini, provolone, umami aioli on sourdough bread 15

HOT HAM & SWISS black forest ham, Swiss cheese, maple mustard, pickles on sourdough bread 15

ITALIAN BEEF sliced Italian beef, house Giardiniera, au jus on French bread 15

HOT REUBEN corned beef, kraut, poblano tomato thousand island, Swiss cheese on rye bread 15

DOUGLASS HILLS SAT SUN BRUNCH

BRUNCH BITES
COUNTRY DOUGHNUTS V cinnamon and sugar, vanilla anglaise 7
LOADED BAKED POTATO TOTS Yukon Gold potatoes, bacon, cheddar, scallion, house ranch 9
FRIED GREEN TOMATOES V maple mustard, parmesan 8
BISCUIT BOARD V biscuits, fruit, jam, honey butter 9

BRUNCH SALADS
WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette 11
CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp 11
LOUVINO HOUSE v mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*enhance any dish with protein grilled or crispy chicken, seared shrimp*, 4oz salmon*, 4oz filet*

SANDWICHES & SUCH, SERVED WITH PLAIN FRITES

ROASTED VEGGIE SANDWICH v roasted mushrooms and peppers, broccolini, provolone, umami aioli, toasted sourdough 15

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, tomato, pickles, poblano tomato aioli, brioche bun 21

UMAMI DOUBLE SMASH BURGER* two smash patties, romaine, smoked bacon, pepper jack, shallots, tomato, pickles, umami aioli, brioche bun 19

CROISSANT BLT fried green tomato, bacon, cheddar, over easy egg*, maple mustard 16

FRIED CHICKEN TACOS crispy chicken, garlic mashed potatoes, pepper gravy, white cheddar, flour tortilla 16

STEAK SANDWICH tenderloin, caramelized onion goat cheese spread, balsamic dressed greens, brioche bun 28, add egg 2

BRUNCH ENTRÉES
BISCUITS & GRAVY* two biscuits, mild sausage gravy, sunny egg, smoked bacon 13

BREAKFAST PLATE two eggs, bacon, hash brown casserole, biscuit, butter, berry jam 13

PANCAKE TACOS bacon strips, sausage, scrambled eggs, cheddar, spiced maple dipping sauce 12

TRIPLE BERRY STACK PANCAKES V whipped vanilla mascarpone, candied pecans,
berry jam, whipped cream, maple syrup 13

BRIE STUFFED FRENCH TOAST V double cream brie, brioche, berry jam, Grand Marnier macerated berries, whipped cream, maple syrup 13

VEGGIE SCRAMBLE V GF chef’s whim of eggs, veggies and cheese 12

EGGS BENEDICT* chef’s weekend whim 15

CHICKEN & WAFFLE malted cheddar and chive waffle, crispy cornflake buttermilk chicken, maple syrup, honey butter, smoked paprika 23

SHRIMP & GRITS crispy shrimp, Weisenberger cheese grits, Benton’s country ham, spicy maple syrup, sunny side egg 22

AVOCADO TOAST* V radish, cherry tomato, pickled shallot, everything bagel seasoning, sunny egg 12

SALMON PROTEIN BOWL* red quinoa and farro, grilled salmon, poached egg, basil vinaigrette, mozzarella, cherry tomato, mixed greens, balsamic 18

KIDS 12 & under
biscuit, two scrambled eggs, bacon, fruit 7 OR three pancakes, bacon, fruit 7

SIDES 4
FRUIT | LOADED TOTS | HASH BROWN CASSEROLE | LOADED HASH BROWN CASSEROLE +3 | SAUSAGE GRAVY | BRUSSELS +2 | BISCUIT | BACON | TWO EGGS

*ITEMS COOKED TO ORDER MAY CONTAIN RAW OR UNDERCOOKED INGREDIENTS. *CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, SEAFOOD, SHELLFISH, OR EGGS MAY INCREASE YOUR RISK OF FOOD-BORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS.

SEE DRINK MENUS + HOURS

MENU UPDATED 8.1

SEE FULL DINNER, DRINK MENUS + HOURS

OTR DINNER

SNACKS & SHAREABLES

CHARCUTERIE BOARD 3 meats, 4 cheeses, pickles, jams, fruit, nuts, crostini  28

TRUFFLE PARMESAN FRITES truffle aioli v  10

CARAMELIZED ONION & GOAT CHEESE DIP v  balsamic reduction, crostini   15

LOADED BAKED POTATO TOTS bacon, cheddar, scallions, house ranch    9

BACON WRAPPED DATES Point Reyes blue cheese filling, port drizzle   10

FRIED CHICKEN TACOS flour tortilla, garlic mashed potatoes, cheddar, chicken gravy  12

BEEF SLIDERS* port cheese, pepper and onion mix, smoked bacon, pickles  15

FRIED GREEN TOMATOES v  parmesan, pimento cheese, pepper jelly   8 

SALADS

WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette  11

CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp  11

ANCIENT GRAIN CAPRESE v spring mix, balsamic vinaigrette, red quinoa, farro grain, heirloom tomato, fresh mozzarella, basil pesto vinaigrette, almonds 14

HOUSE v 
mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*enhance any dish with protein grilled or crispy chicken, seared shrimp*, salmon*, two U-10 scallops*, 4oz filet*

SANDWICHES SERVED WITH PLAIN FRITES
ROASTED VEGGIE SANDWICH v roasted mushrooms, caramelized onions and peppers, broccolini, provolone, umami aioli, toasted sourdough 15

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, tomato, pickles, poblano tomato aioli, brioche bun  21

UMAMI DOUBLE SMASH BURGER* two smash patties, romaine, smoked bacon, pepper jack, shallots, tomato, pickles, umami aioli, brioche bun  19

DINNER ENTRÉES

STEAK & FRITES* filet, truffle parmesan frites, dijon demi-glace 29

SHRIMP & GRITS* sautéed shrimp, tomato, Worcestershire, sausage, ricotta 22

SCALLOP & SHRIMP RISOTTO* mushroom risotto, U-10 scallops, seared shrimp, mushroom medley, truffle butter, aged parmesan  43

VEGETARIAN TRUFFLE MUSHROOM RISOTTO 25

FAROE ISLAND SALMON* parmesan potato gratin, broccolini purée, grilled lemon, beurre blanc, capers 32

FILET*  8oz filet, parmesan potato gratin, asparagus, mushroom medley, truffle butter, dijon demi-glace 48

CHICKEN & WAFFLE malted cheddar and chive waffle, crispy cornflake buttermilk chicken, maple syrup, honey butter, smoked paprika 23

GOAT CHEESE & BASIL GNOCCHI v sweet corn cream, almond gremolata 25  

Linguine Shrimp Scampi* shrimp, white wine, lemon & butter, pecorino romano, chives 25

DINNER SWEETS

CHOCOLATE CHIP COOKIE DOUGH STUFFED BEIGNETS v vanilla anglaise, bourbon chocolate ganache 9

NEW YORK CHEESECAKE v berry jam, berries, whipped cream  10

SORBET WITH BERRIES v  gluten-free  8

DINNER KIDS $12

three chicken tenders, two plain sliders or buttered noodles with side of fries or fruit

OTR BRUNCH

BRUNCH BITES
COUNTRY DOUGHNUTS V cinnamon and sugar, vanilla anglaise 7
LOADED BAKED POTATO TOTS Yukon Gold potatoes, bacon, cheddar, scallion, house ranch 9
FRIED GREEN TOMATOES V maple mustard, parmesan 8
BISCUIT BOARD V biscuits, fruit, jam, honey butter 9

BRUNCH SALADS
WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette 11
CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp 11
LOUVINO HOUSE v mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*enhance any dish with protein grilled or crispy chicken, seared shrimp*, 4oz salmon*, 4oz filet*

SANDWICHES & SUCH, SERVED WITH PLAIN FRITES

ROASTED VEGGIE SANDWICH v roasted mushrooms and peppers, broccolini, provolone, umami aioli, toasted sourdough 15

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, tomato, Pop’s pickles, poblano tomato aioli, brioche bun 21

UMAMI DOUBLE SMASH BURGER* two smash patties, romaine, smoked bacon, pepper jack, shallots, tomato Pop’s pickles, umami aioli, brioche bun 19

CROISSANT BLT fried green tomato, bacon, cheddar, over easy egg*, maple mustard 16

FRIED CHICKEN TACOS crispy chicken, garlic mashed potatoes, pepper gravy, white cheddar, flour tortilla 16

STEAK SANDWICH tenderloin, caramelized onion goat cheese spread, balsamic dressed greens, brioche bun 28, add egg 2

BRUNCH ENTRÉES
BISCUITS & GRAVY* two biscuits, goetta gravy, sunny egg, Glier’s goetta 13

BREAKFAST PLATE two eggs, bacon, hash brown casserole, biscuit, butter, berry jam 13

PANCAKE TACOS bacon strips, sausage, scrambled eggs, cheddar, spiced maple dipping sauce 12

TRIPLE BERRY STACK PANCAKES V whipped vanilla mascarpone, candied pecans, berry jam, whipped cream, maple syrup 13

BRIE STUFFED FRENCH TOAST V double cream brie, brioche, berry jam, Grand Marnier macerated berries, whipped cream, maple syrup 13

VEGGIE SCRAMBLE V GF chef’s whim of eggs, veggies and cheese 12

EGGS BENEDICT* chef’s weekend whim 15

CHICKEN & WAFFLE malted cheddar and chive waffle, crispy cornflake buttermilk chicken, maple syrup, honey butter, smoked paprika 23

SHRIMP & GRITS sautéed shrimp, tomato, Worcestershire, sausage, ricotta  22

AVOCADO TOAST* V radish, cherry tomato, pickled shallot, everything bagel seasoning, sunny egg 12

SALMON PROTEIN BOWL* red quinoa and farro, grilled salmon, poached egg, basil vinaigrette, mozzarella, cherry tomato, mixed greens, balsamic 18

BRUNCH KIDS 12 & under $7
biscuit, two scrambled eggs, bacon, fruit 7 OR three pancakes, bacon, fruit

SIDES 4 FRUIT | LOADED TOTS | HASH BROWN CASSEROLE | LOADED HASH BROWN CASSEROLE +3 | GOETTA GRAVY | GLIER’S GOETTA | BRUSSELS +2 | BISCUIT | BACON | TWO EGGS

*ITEMS COOKED TO ORDER MAY CONTAIN RAW OR UNDERCOOKED INGREDIENTS. *CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, SEAFOOD, SHELLFISH, OR EGGS MAY INCREASE YOUR RISK OF FOOD-BORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS.

MENU UPDATED 8.01.24

SEE ALL MENUS + HOURS

MASS AVE DINNER

SNACKS & SHAREABLES

CHARCUTERIE BOARD three meats, four cheeses, pickles, jams, fruit, nuts, crostini 28

FRITES WITH TRUFFLE AIOLI choose truffle parmesan v or duck fat frites 10

CARAMELIZED ONION & GOAT CHEESE DIP v balsamic reduction, crostini 15

LOADED BAKED POTATO TOTS bacon, cheddar, scallions, house ranch 9

BACON WRAPPED DATES Point Reyes blue cheese filling, port drizzle 10

FRIED CHICKEN TACOS two flour tortillas, garlic mashed potatoes, crispy chicken, cheddar, chicken gravy 12

BEEF SLIDERS port cheese, pepper and onion mix, smoked bacon, pickles 15

FRIED GREEN TOMATOES v maple mustard, parmesan 8

SALADS
WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette 11

CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp 11

LOUVINO HOUSE v 
mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*enhance any dish with protein grilled or crispy chicken, seared shrimp*, salmon*, two U-10 scallops*, 4oz filet*

SANDWICHES SERVED WITH PLAIN FRITES

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, tomato, pickles, poblano tomato aioli, brioche bun 21

UMAMI DOUBLE SMASH BURGER* two smash patties, romaine, smoked bacon, pepper jack, shallots, tomato pickles, umami aioli, brioche bun 19

DINNER ENTRÉES
STEAK & FRITES*
 filet, truffle parmesan frites, dijon demi-glace 29

SHRIMP & GRITS* crispy shrimp, Weisenberger cheese grits, country ham, spicy maple syrup, sunny side egg 22

SHRIMP & SCALLOP RISOTTO* parmesan risotto, U-10 scallops, seared shrimp, seasonal vegetables 43

VEGETARIAN RISOTTO 25

RIBEYE FILET* 
parmesan potato gratin, roasted radish and mushrooms, broccolini, Point Reyes Blue Cheese butter, dijon semi-glace 52

FAROE ISLAND SALMON* fried grit cake, roasted beets, onion soubise, buttermilk-fried shallots 32

CHICKEN & WAFFLE malted cheddar and chive waffle, crispy cornflake buttermilk chicken, maple syrup, honey butter, smoked paprika 23

SWEET CORN PASTA v linguine, grilled corn, wild mushroom, sweet corn cream, goat cheese, pistachio, basil 22

RICOTTA GNOCCHI v parmesan cream, candied pecans, sage brown butter, fried sage 21

ELOTÉ GNOCCHI v corn mascarpone gnocchi, grilled corn, radish, sweet corn cream, paprika-lime crema, cilantro, aged parmesan 23

SWEETS
CHOCOLATE CHIP COOKIE DOUGH BEIGNETS v vanilla anglaise, bourbon chocolate ganache 10

NY CHEESECAKE 9 | SORBET & BERRIES 8

MASS AVE SAT SUN BRUNCH

BRUNCH BITES
COUNTRY DOUGHNUTS V cinnamon and sugar, vanilla anglaise 7
LOADED BAKED POTATO TOTS Yukon Gold potatoes, bacon, cheddar, scallion, house ranch 9
FRIED GREEN TOMATOES V maple mustard, parmesan 8
BISCUIT BOARD V biscuits, fruit, jam, honey butter 9

BRUNCH SALADS
WARM BRUSSELS SPROUTS v 
chili corn salsa, cilantro lime vinaigrette 11
CAESAR crisp romaine, buttermilk Caesar, caper anchovy crumble, parmesan crisp 11
LOUVINO HOUSE v mixed greens, pickled shallots, cherry tomatoes, goat cheese, candied pecans, balsamic vinaigrette 11

*enhance any dish with protein grilled or crispy chicken, seared shrimp*, 4oz salmon*, 4oz filet*

SANDWICHES & SUCH, SERVED WITH PLAIN FRITES

ROASTED VEGGIE SANDWICH v roasted mushrooms and peppers, broccolini, provolone, umami aioli, toasted sourdough 1

SPICY CHICKEN SANDWICH crispy cornflake buttermilk chicken, smoked bacon, romaine, tomato, pickles, poblano tomato aioli, brioche bun 21

UMAMI DOUBLE SMASH BURGER* two smash patties, romaine, smoked bacon, pepper jack, shallots, tomato, pickles, umami aioli, brioche bun 19

CROISSANT BLT fried green tomato, bacon, cheddar, over easy egg*, maple mustard 16

FRIED CHICKEN TACOS crispy chicken, garlic mashed potatoes, pepper gravy, white cheddar, flour tortilla 16

STEAK SANDWICH tenderloin, caramelized onion goat cheese spread, balsamic dressed greens, brioche bun 28, add egg 2

BRUNCH ENTRÉES
BISCUITS & GRAVY* two biscuits, mild sausage gravy, sunny egg, smoked bacon 13

BREAKFAST PLATE two eggs, bacon, hash brown casserole, biscuit, butter, berry jam 13

PANCAKE TACOS bacon strips, sausage, scrambled eggs, cheddar, spiced maple dipping sauce 12

TRIPLE BERRY STACK PANCAKES V whipped vanilla mascarpone, candied pecans, berry jam, whipped cream, maple syrup 13

BRIE STUFFED FRENCH TOAST V double cream brie, brioche, berry jam, Grand Marnier macerated berries, whipped cream, maple syrup 13

VEGGIE SCRAMBLE V GF chef’s whim of eggs, veggies and cheese 12

EGGS BENEDICT* chef’s weekend whim 15

CHICKEN & WAFFLE malted cheddar and chive waffle, crispy cornflake buttermilk chicken, maple syrup, honey butter, smoked paprika 23

SHRIMP & GRITS crispy shrimp, Weisenberger cheese grits, country ham, spicy maple syrup, sunny side egg 22

AVOCADO TOAST* V radish, cherry tomato, pickled shallot, everything bagel seasoning, sunny egg 12

SALMON PROTEIN BOWL* red quinoa and farro, grilled salmon, poached egg, basil vinaigrette, mozzarella, cherry tomato, mixed greens, balsamic 18

KIDS 12 & under
biscuit, two scrambled eggs, bacon, fruit 7 OR three pancakes, bacon, fruit 7

SIDES 4 FRUIT | LOADED TOTS | HASH BROWN CASSEROLE | LOADED HASH BROWN CASSEROLE +3 | SAUSAGE GRAVY | BRUSSELS +2 | BISCUIT | BACON | TWO EGGS

*iTEMS COOKED TO ORDER MAY CONTAIN RAW OR UNDERCOOKED INGREDIENTS. *CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, SEAFOOD, SHELLFISH, OR EGGS MAY INCREASE YOUR RISK OF FOODBORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS.

SEE DRINK MENUS + HOURS
PRIVATE BRUNCH EVENTS
About
LOCATIONS
PRIVATE EVENTS
GIFT CARDS
GET IN TOUCH

©2024 | KC Graphics | Hosted on Premium hosting by Rocket

GDPR and Privacy Policy

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. [replace name]  is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

Effective from 25th May, 2018

This Privacy Policy sets out how we use and protect information that you may provide when you use this website.  Your privacy is protected and important to us. If you provide identifiable personal information it will only be used to help us fulfil your project requirements.

[replace name]  is the company who collects any personal data submitted through [replace url] 

We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.

What We Collect

Personal information, basically any data that can be used to identify or contact you is collected so we can service your requirements.  This could include your name, business name, address details, email, telephone numbers, or information pertaining to your exhibition stand requirements. You may also at times be asked to leave a message about your enquiry or project brief. Websites also collect your IP address through the use of Cookies (find out more about cookies below).

If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email [replace email address]

What We Do With The Information We Collect

Information is saved until the enquiry is dealt with, and then archived with the project or on cloud based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about services we offer, or information you need as part of the services we offer.

Data Security

In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

  • Data is stored on a secure cloud-based server or on a secure, password protected computer with limited user access.
  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
  • We have procedures including 2FA, passwords, restricted access and other security features in place to keep your data secure once we receive it.
  • [replace name]  will NEVER pass on your personal data to third parties without first getting your explicit consent.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • If you have previously opted-in to a mailing list, or provided other information, you can find out what information we hold, and ask us to remove or not to use any of it, by writing to, or emailing [replace email address]
  • You may request details of personal information which we hold about you.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us as soon as possible at [replace email address]  We will promptly correct any information.

Google Analytics

User and Event Data Retention

User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.

IP Anonymization

I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.

Cookies

This site also uses Cookies, find out more or manage them here.